Privacy Policy

1. Introduction

LegalLink ("we," "us," "our," or "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Account registration information (name, email, phone number)
• Profile information (for lawyers: credentials, bar enrollment, qualifications)
• Consultation details and communication history
• Payment and transaction information
• Technical information (IP address, browser type, device information)
• Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our platform and services
• Process bookings and payments
• Verify lawyer credentials and qualifications
• Communicate with you about your account and services
• Improve and optimize our platform
• Comply with legal obligations
• Prevent fraud and abuse

4. Confidentiality of Consultations

Consultations between citizens and lawyers are private and confidential. Conversations are encrypted and protected. We do not share, sell, or use consultation content for any purpose without your express consent, except as required by law.

5. Data Security

We implement administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee absolute security.

6. Sharing of Information

We may share your information with:

• Lawyers you book consultations with (necessary information only)
• Payment processors and financial institutions
• Service providers who assist us in operating the platform
• Legal authorities when required by law

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Opt-out of certain data uses
• Request data portability

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of the platform constitutes acceptance of updated terms.

11. Contact Us

For privacy-related questions or concerns, contact us at: support@legallink.one